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VP of Operations

Qardio, a leading brand in the digital health and technology sector, is building out the Operations team to support our rapidly growing product range and platform.

We are looking for an experienced leader to take the role of VP of Operations on the executive team. We are hiring a VP of Operations who is passionate about our technology, in depth understanding of the complexities of managing a global consumer electronics platform and experience with supporting B2C and B2B customers to help bring new products to market.

As VP of Operations you will work closely with the other executive team leaders and founders of the company to help us achieve our strategic goals. Day to day responsibilities include working with our operations team to optimize quality and cost of our manufacturing, manage our supply chain planning, and coordinate customer service activities. You will work closely with our technology team to manage new product releases.

Operational excellence is key to our organization and VP of Operations will play a vital role in ensuring this. Our office is in downtown San Francisco.

Responsibilities:

  • Coordinate cross-functionally to ensure quality and timely production and delivery of product
  • Work with Customer Experience team to improve net promoter score and customer satisfaction
  • Coordinate with all teams across the company to execute new product releases in a program management role
  • Lead the Operations team and be responsible for office and staff coordination activities
  • Contribute to high-level strategic decisions with the rest of the sales, product, engineering, and executive teams

Requirements:

  • Experience working with consumer electronic manufacturing
  • Experience in a high-growth and entrepreneurial environment
  • Experience with having shipped products to market
  • Minimum 10 Years Working Experience in operations
  • Exceptional organizational, communication and problem solving skills
  • Experience leading and motivating others
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